Square outage on April 23 — 1d 8h disruption
Apr 23, 07:17 PM → Apr 25, 03:35 AM · 1d 8h · high
On April 23, 2026, users began experiencing issues with the Square service, which lasted until April 25, 2026. This incident was characterized by a variety of errors and performance problems affecting users across multiple regions. The service was fully restored on April 25, 2026.
Impact
During the incident, users reported a total of 17 issues, with the majority indicating errors and crashes. Notable API issues and slow or unresponsive service were also experienced. The regions most impacted included England, IDF, NSW, and Tokyo, reflecting a widespread disruption that affected various functionalities of the Square service.
Top reported issues
- Errors / crashes7
- API issues4
- Slow / unresponsive3
- Mobile app2
Most affected regions
- England4
- IDF2
- NSW2
- Tokyo2
Incident timeline
- Apr 23, 07:17 PM
PulseWatch detected elevated report volume (high severity)
- Apr 25, 03:30 AM
Peak of 0 reports in 15 minutes (baseline 1.0)
- Apr 25, 03:35 AM
Report volume returned to baseline — incident resolved