Get in touch
We respond fast. Pick the channel that best fits your question — we typically reply within one business day.
General questions
Product feedback, account help, partnership ideas.
hello@pulsewatch.us
Sales & Enterprise
Custom limits, MSA, security reviews, and SSO questions.
sales@pulsewatch.us
Security disclosures
Responsible disclosure, acknowledged within 72 hours.
security@pulsewatch.us
Press & media
Interview requests, outage-trend data, company info.
press@pulsewatch.us
Vendor inaccuracy reports
On the team for a service we monitor? Report inaccurate status or AI analysis.
vendor-relations@pulsewatch.us
Support response times
All plans get email support with a one-business-day response. Business plans include priority routing. Enterprise customers get a dedicated account manager and accelerated SLAs.
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