Heap: vendor-reported minor incident on September 23 (tracked 3h 0m)
Sep 23, 10:56 PM → Sep 24, 01:56 AM · 3h 0m · medium
Heap reported a minor-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 3h 0m, from Wed, 23 Sep 2026 22:56:20 GMT to Thu, 24 Sep 2026 01:56:20 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
PulseWatch recorded no user reports for this incident, so it cannot describe what users experienced. The vendor's own status page is the only source PulseWatch has for it.
Incident timeline
- Sep 23, 10:56 PM
The vendor reported a minor-impact incident on its own status page; PulseWatch began tracking it
- Sep 23, 10:56 PM
Status updated: possible issue
- Sep 24, 01:56 AM
PulseWatch closed the incident
Official updates
- Sep 23, 10:56 PM
Heap reported the incident on its status page.
View official source