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Productivity

Is Heap down right now?

NormalOfficial status last polled Oct 1, 2026 23:54 UTCwww.heap.ioOfficial status page

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Is Heap down right now?

No. Heap has a current operational conclusion. Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).

Status as of Oct 2, 2026 00:06 UTC

Normal

Heap is operating normally

As of Oct 2, 2026 00:06 UTC

No elevated reports in the last 15 minutes. Baseline 5 reports/hour.

Reports 24h

0

Last incident

Sep 24, 2026 01:56 UTC

Trend

0/15m

Baseline

5/hr

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

No current issue evidence

No current corroborated or observed finding.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for Heap.

3

Incident days

27

No recorded incident

19h 31m

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for Heap. Hover a day for detail.

Sep 3Sep 8Sep 13Sep 18Sep 23Sep 2801234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

3

Days with incidents

2 incidents

Busiest day

19h 31m

Recorded duration

Report volume

0 reports in last 24H

12:00 AM03:30 AM07:00 AM10:30 AM02:00 PM05:30 PM09:00 PM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

Heap outage on September 23 — 3h 0m disruption

Sep 23, 10:56 PM → Sep 24, 01:56 AM · 3h 0m · medium

On September 23, 2026, a medium-severity disruption to the Heap service was detected via automated monitoring and the vendor's status page. The incident lasted approximately 3 hours. Service was fully restored on September 24, 2026, at 01:56 UTC.

Peak reports
0
in 15 min
Total reports
0
during outage
Duration
3h 0m
until recovery

Impact

The Heap service experienced a medium-severity disruption for approximately 3 hours. This incident was identified through automated monitoring and the vendor's status page. No user-reported data was collected for this incident, and consequently, no specific user-reported issues, affected regions, or issue types were recorded.

Outage timeline

  1. Sep 23, 10:56 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 23, 10:56 PM

    Status updated: possible issue

  3. Sep 24, 01:56 AM

    Signals cleared — incident resolved

Official updates

  1. Sep 23, 10:56 PM

    Heap status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals.

Reliability

Detected by PulseWatch

30-day uptime

97.3%

90-day uptime

96.6%

Calculated from Heap's detected incidents. Lower than the vendor's own reported SLA? That's the whole point — we measure what users actually experience.

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Community reports

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Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
ResolvedMedium

Heap: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/23/2026, 10:56:20 PM · 3h 0m

10:56 PM01:56 AM
Detection9/23/2026, 10:56:20 PM · 8d ago

Detected — medium severity

Heap: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

Heap: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/22/2026, 11:00:09 PM · 16h 30m

11:00 PM03:30 PM
Detection9/22/2026, 11:00:09 PM · 9d ago

Detected — medium severity

Heap: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

Heap incident correlated across 1 signal group: official/vendor.

8/29/2026, 5:19:13 AM · 8h 2m

05:19 AM01:21 PM
Detection8/29/2026, 5:19:13 AM · 1mo ago

Detected — medium severity

Heap incident correlated across 1 signal group: official/vendor.

ResolvedMedium

Heap incident correlated across 1 signal group: official/vendor.

8/15/2026, 4:19:25 PM · 1d 20h

04:19 PM01:07 PM
Detection8/15/2026, 4:19:25 PM · 1mo ago

Detected — medium severity

Heap incident correlated across 1 signal group: official/vendor.

DetectionPeakStatus updateResolvedCrowd warning

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Signal quality

Live signal

Status
Normal
Monitoring
Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

www.heap.io