Heap: vendor-reported minor incident on September 22 (tracked 16h 30m)
Sep 22, 11:00 PM → Sep 23, 03:30 PM · 16h 30m · medium
Heap reported a minor-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 16h 30m, from Tue, 22 Sep 2026 23:00:09 GMT to Wed, 23 Sep 2026 15:30:47 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
PulseWatch recorded no user reports for this incident, so it cannot describe what users experienced. The vendor's own status page is the only source PulseWatch has for it.
Incident timeline
- Sep 22, 11:00 PM
The vendor reported a minor-impact incident on its own status page; PulseWatch began tracking it
- Sep 22, 11:00 PM
Status updated: possible issue
- Sep 23, 03:30 PM
PulseWatch closed the incident
Official updates
- Sep 22, 11:00 PM
Heap reported the incident on its status page.
View official source