Shopify outage on September 18 — 3h 49m disruption
Sep 18, 06:49 PM → Sep 18, 10:39 PM · 3h 49m · medium
Shopify experienced a service disruption detected by automated monitoring systems. The incident began on September 18, 2026, at 18:49 UTC. Service was fully restored on September 18, 2026, at 22:39 UTC.
Impact
During the 3-hour and 49-minute medium-severity disruption, Shopify services experienced an interruption. This incident was detected through automated monitoring and the vendor's own status page. No user-reported data was collected for this incident, and therefore no specific user-visible impact, affected regions, or issue types were recorded.
Incident timeline
- Sep 18, 06:49 PM
PulseWatch detected the incident from automated vendor and probe signals (medium severity)
- Sep 18, 06:49 PM
Status updated: possible issue
- Sep 18, 10:39 PM
Signals cleared — incident resolved
Official updates
- Sep 18, 06:49 PM
Shopify status page acknowledged the incident.
View official source