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PulseWatchOUTAGE.INTEL
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E-commerce

Is Shopify down right now?

NormalOfficial status last polled Oct 3, 2026 09:45 UTCwww.shopify.comOfficial status page

Shopify e-commerce platform

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Is Shopify down right now?

No. Shopify has a current operational conclusion. Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).

Status as of Oct 3, 2026 09:48 UTC

Normal

Shopify is operating normally

As of Oct 3, 2026 09:48 UTC

No elevated reports in the last 15 minutes. Baseline 7 reports/hour.

Reports 24h

0

Last incident

Sep 18, 2026 22:39 UTC

Trend

0/15m

Baseline

7/hr

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

No current issue evidence

No current corroborated or observed finding.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for Shopify.

2

Incident days

28

No recorded incident

10h 33m

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for Shopify. Hover a day for detail.

Sep 4Sep 9Sep 14Sep 19Sep 24Sep 2901234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

2

Days with incidents

2 incidents

Busiest day

10h 33m

Recorded duration

Report volume

0 reports in last 24H

09:45 AM01:15 PM04:45 PM08:15 PM11:45 PM03:15 AM06:45 AM00.751.52.253baseline 2

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

Shopify outage on September 18 — 3h 49m disruption

Sep 18, 06:49 PM → Sep 18, 10:39 PM · 3h 49m · medium

Shopify experienced a service disruption detected by automated monitoring systems. The incident began on September 18, 2026, at 18:49 UTC. Service was fully restored on September 18, 2026, at 22:39 UTC.

Duration
3h 49m
tracked by PulseWatch

Impact

During the 3-hour and 49-minute medium-severity disruption, Shopify services experienced an interruption. This incident was detected through automated monitoring and the vendor's own status page. No user-reported data was collected for this incident, and therefore no specific user-visible impact, affected regions, or issue types were recorded.

Incident timeline

  1. Sep 18, 06:49 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 18, 06:49 PM

    Status updated: possible issue

  3. Sep 18, 10:39 PM

    Signals cleared — incident resolved

Official updates

  1. Sep 18, 06:49 PM

    Shopify status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.

Reliability

Detected by PulseWatch

30-day uptime

98.5%

90-day uptime

99.09%

Calculated from Shopify's detected incidents. Lower than the vendor's own reported SLA? That's the whole point — we measure what users actually experience.

Other e-commerce services we monitor

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Community reports

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Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
ResolvedMedium

Shopify: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/18/2026, 6:49:22 PM · 3h 49m

06:49 PM10:39 PM
Detection9/18/2026, 6:49:22 PM · 14d ago

Detected — medium severity

Shopify: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedHigh

Shopify: the vendor reports a major-impact incident on its own status page. Single origin, not independently confirmed. Users who watch Shopify or have an alert rule on it can be alerted, labelled vendor-reported.

9/18/2026, 1:44:24 PM · 1h 9m

01:44 PM02:54 PM
Detection9/18/2026, 1:44:24 PM · 14d ago

Detected — high severity

Shopify: the vendor reports a major-impact incident on its own status page. Single origin, not independently confirmed. Users who watch Shopify or have an alert rule on it can be alerted, labelled vendor-reported.

ResolvedMedium

Shopify: the vendor reports a partial disruption on its own status page. Single origin, not independently confirmed; no customer alert is sent until a second independent source agrees.

9/15/2026, 9:51:36 AM · 5h 32m

09:51 AM03:24 PM
Detection9/15/2026, 9:51:36 AM · 17d ago

Detected — medium severity

Shopify: the vendor reports a partial disruption on its own status page. Single origin, not independently confirmed; no customer alert is sent until a second independent source agrees.

ResolvedMedium

Shopify incident correlated across 1 signal group: official/vendor.

9/2/2026, 8:22:32 PM · 6h 29m

08:22 PM02:51 AM
Detection9/2/2026, 8:22:32 PM · 1mo ago

Detected — medium severity

Shopify incident correlated across 1 signal group: official/vendor.

ResolvedMedium

Shopify incident correlated across 2 signal groups: official/vendor, support forums.

8/27/2026, 6:52:32 PM · 19 min

06:52 PM07:11 PM
Detection8/27/2026, 6:52:32 PM · 1mo ago

Detected — medium severity

Shopify incident correlated across 2 signal groups: official/vendor, support forums.

DetectionPeakStatus updateResolvedCrowd warning

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Signal quality

Live signal

Status
Normal
Monitoring
Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
7
Open threshold
3x

Official site

www.shopify.com