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PulseWatchOUTAGE.INTEL
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E-commerce

Is VTEX down right now?

NormalOfficial status last polled Sep 28, 2026 10:23 UTCvtex.comOfficial status page

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Is VTEX down right now?

No. VTEX has a current operational conclusion. Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).

Status as of Sep 28, 2026 10:26 UTC

Normal

VTEX is operating normally

As of Sep 28, 2026 10:26 UTC

No elevated reports in the last 15 minutes. Baseline 5 reports/hour.

Reports 24h

0

Last incident

Sep 25, 2026 16:19 UTC

Trend

0/15m

Baseline

5/hr

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

No current issue evidence

No current corroborated or observed finding.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for VTEX.

1

Incident days

29

No recorded incident

1h 26m

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for VTEX. Hover a day for detail.

Aug 30Sep 4Sep 9Sep 14Sep 19Sep 2401234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

1

Days with incidents

1 incident

Busiest day

1h 26m

Recorded duration

Report volume

0 reports in last 24H

10:15 AM01:45 PM05:15 PM08:45 PM12:15 AM03:45 AM07:15 AM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

VTEX outage on September 25 — 1h 25m disruption

Sep 25, 02:53 PM → Sep 25, 04:19 PM · 1h 25m · medium

An incident affecting the VTEX service was detected on September 25, 2026. The disruption lasted for 1 hour and 25 minutes and was resolved at 16:19 UTC.

Peak reports
0
in 15 min
Total reports
0
during outage
Duration
1h 25m
until recovery

Impact

The VTEX service experienced a medium-severity disruption for 1 hour and 25 minutes. This incident was detected through automated monitoring signals, including the vendor's own status page. No user-reported data was collected or recorded for this incident.

Outage timeline

  1. Sep 25, 02:53 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 25, 02:53 PM

    Status updated: possible issue

  3. Sep 25, 04:19 PM

    Signals cleared — incident resolved

Official updates

  1. Sep 25, 02:53 PM

    VTEX status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals.

Reliability

Detected by PulseWatch

30-day uptime

99.80%

90-day uptime

99.93%

Calculated from VTEX's detected incidents. Lower than the vendor's own reported SLA? That's the whole point — we measure what users actually experience.

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Community reports

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Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
ResolvedMedium

VTEX: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/25/2026, 2:53:30 PM · 1h 25m

02:53 PM04:19 PM
Detection9/25/2026, 2:53:30 PM · 2d ago

Detected — medium severity

VTEX: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

DetectionPeakStatus updateResolvedCrowd warning

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Signal quality

Live signal

Status
Normal
Monitoring
Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

vtex.com