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Is Twilio down right now?

Vendor-reported issueOfficial status last polled Oct 2, 2026 00:05 UTCwww.twilio.comOfficial status page

Twilio SMS, voice, messaging API, verification, and communications platform availability.

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Is Twilio down right now?

Vendor-reported issue. Twilio: Twilio: SMS Delivery Delays from Twilio to Jio India Affected scope is described in the vendor notice; service-wide impact is not established. Independent corroboration has not been established.

Status as of Oct 2, 2026 00:06 UTC

Vendor-reported issueVendor-reported issue

Twilio: vendor reports an issue

As of Oct 2, 2026 00:06 UTC

Twilio: SMS Delivery Delays from Twilio to Jio India Affected scope is described in the vendor notice; service-wide impact is not established. Independent corroboration has not been established.

No product check is currently qualified to corroborate an incident for this service. Overall service status has not been established.

Reports 24h

0

Last incident

Oct 1, 2026 06:07 UTC

Trend

0/15m

Monitoring

Coverage gap

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

Vendor-reported

An official notice is available; independent agreement is unproven.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for Twilio.

19

Incident days

11

No recorded incident

388h

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for Twilio. Hover a day for detail.

Sep 3Sep 8Sep 13Sep 18Sep 23Sep 2801234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

19

Days with incidents

2 incidents

Busiest day

388h

Recorded duration

Report volume

0 reports in last 24H

12:00 AM03:30 AM07:00 AM10:30 AM02:00 PM05:30 PM09:00 PM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

Twilio outage on September 28 — 3d 0h disruption

Sep 28, 06:01 AM → Oct 1, 06:07 AM · 3d 0h · medium

Twilio experienced a service disruption beginning on September 28, 2026. This incident was detected through automated signals, including the vendor's own status page. The disruption was resolved on October 1, 2026.

Peak reports
0
in 15 min
Total reports
0
during outage
Duration
3d 0h
until recovery

Impact

During the 3-day disruption, Twilio experienced a medium-severity incident. The impact was observed on the Twilio service itself. No user-reported data was collected for this incident, and its detection relied solely on automated monitoring and the vendor's status page.

Outage timeline

  1. Sep 28, 06:01 AM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Oct 1, 12:10 AM

    Status updated: possible issue

  3. Oct 1, 03:05 AM

    Status updated: major issue

  4. Oct 1, 06:07 AM

    Signals cleared — incident resolved

Official updates

  1. Sep 28, 06:01 AM

    Twilio status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals.

Reliability

Detected by PulseWatch

30-day uptime

45.2%

90-day uptime

20.2%

Calculated from Twilio's detected incidents. Lower than the vendor's own reported SLA? That's the whole point — we measure what users actually experience.

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Community reports

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Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
Possible issueMedium

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

live

10/1/2026, 7:00:43 AM · 17h 5m

07:00 AM12:06 AM (live)
Detection10/1/2026, 7:00:43 AM · 17h ago

Detected — medium severity

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/28/2026, 6:01:29 AM · 3d 0h

06:01 AM06:07 AM
Detection9/28/2026, 6:01:29 AM · 3d ago

Detected — medium severity

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/25/2026, 1:01:02 AM · 3d 0h

01:01 AM01:05 AM
Detection9/25/2026, 1:01:02 AM · 6d ago

Detected — medium severity

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/13/2026, 9:00:56 AM · 9d 8h

09:00 AM05:44 PM
Detection9/13/2026, 9:00:56 AM · 18d ago

Detected — medium severity

Twilio: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

Twilio: the vendor reports a partial disruption on its own status page. Single origin, not independently confirmed; no customer alert is sent until a second independent source agrees.

9/12/2026, 12:50:49 PM · 55 min

12:50 PM01:46 PM
Detection9/12/2026, 12:50:49 PM · 19d ago

Detected — medium severity

Twilio: the vendor reports a partial disruption on its own status page. Single origin, not independently confirmed; no customer alert is sent until a second independent source agrees.

DetectionPeakStatus updateResolvedCrowd warning

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Signal quality

Live signal

Status
Vendor-reported issue
Monitoring
Vendor-reported issue: Twilio: SMS Delivery Delays from Twilio to Jio India. Affected scope is described in the vendor notice; service-wide impact is not established.
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

www.twilio.com