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Is Sumsub down right now?

UnknownOfficial status last polled Oct 10, 2026 05:43 UTCsumsub.comOfficial status page

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Is Sumsub down right now?

Vendor-reported issue. Sumsub: Connectivity issues for some users in Vietnam Affected scope is described in the vendor notice; service-wide impact is not established. Independent corroboration has not been established.

Status as of Oct 10, 2026 06:28 UTC

UnknownVendor-reported issue

Sumsub: vendor reports an issue

As of Oct 10, 2026 06:28 UTC

Connectivity issues for some users in Vietnam Affected scope is described in the vendor notice; service-wide impact is not established. Independent corroboration has not been established.

No product check is currently qualified to corroborate an incident for this service. Overall service status has not been established.

Reports 24h

0

Last incident

Oct 8, 2026 13:12 UTC

Trend

0/15m

Monitoring

Coverage gap

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

Vendor-reported

An official notice is available; independent agreement is unproven.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for Sumsub.

4

Incident days

26

No recorded incident

72h 2m

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for Sumsub. Hover a day for detail.

Sep 11Sep 16Sep 21Sep 26Oct 1Oct 601234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

4

Days with incidents

1 incident

Busiest day

72h 2m

Recorded duration

Report volume

0 reports in last 24H

06:15 AM09:45 AM01:15 PM04:45 PM08:15 PM11:45 PM03:15 AM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

Sumsub: vendor-reported minor incident on October 5 (tracked 3d 0h)

Oct 5, 01:10 PM → Oct 8, 01:12 PM · 3d 0h · medium

Sumsub reported a minor-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked this incident for 3d 0h, closing tracking on October 8, 2026.

Duration
3d 0h
tracked by PulseWatch

Impact

PulseWatch recorded no user reports for this incident and therefore cannot describe what users experienced. The incident is known from Sumsub's own status page.

Incident timeline

  1. Oct 5, 01:10 PM

    The vendor reported a minor-impact incident on its own status page; PulseWatch began tracking it

  2. Oct 5, 01:10 PM

    Status updated: possible issue

  3. Oct 8, 01:12 PM

    PulseWatch closed the incident

Official updates

  1. Oct 5, 01:10 PM

    Sumsub reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.

Reliability

Not measured

30-day uptime

n/a

90-day uptime

n/a

Not calculated: Sumsub is unknown, so there is no incident history to measure and no uptime figure is shown.

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Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
ResolvedMedium

Sumsub: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

10/5/2026, 1:10:48 PM · 3d 0h

01:10 PM01:12 PM
Detection10/5/2026, 1:10:48 PM · 4d ago

Detected — medium severity

Sumsub: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

DetectionPeakStatus updateResolvedCrowd warning

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Signal quality

Live signal

Status
Unknown
Monitoring
Vendor-reported issue: Connectivity issues for some users in Vietnam. Affected scope is described in the vendor notice; service-wide impact is not established.
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

sumsub.com