N-able Passportal: vendor-reported incident on September 24 (tracked 5d 1h)
Sep 24, 05:16 PM → Sep 29, 06:54 PM · 5d 1h · high
N-able Passportal reported an incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 5d 1h, from Thu, 24 Sep 2026 17:16:58 GMT to Tue, 29 Sep 2026 18:54:21 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
PulseWatch recorded no user reports for this incident, so it cannot describe what users experienced. The vendor's own status page is the only source PulseWatch has for it.
Incident timeline
- Sep 24, 05:16 PM
The vendor reported an incident on its own status page; PulseWatch began tracking it
- Sep 24, 05:16 PM
Status updated: possible issue
- Sep 29, 06:54 PM
PulseWatch closed the incident
Official updates
- Sep 24, 05:16 PM
N-able Passportal reported the incident on its status page.
View official source