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Is Onfido (Entrust) down right now?

UnknownOfficial status last polled Oct 12, 2026 17:23 UTConfido.comOfficial status page

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Is Onfido (Entrust) down right now?

Unknown. Onfido (Entrust) does not have a conclusive current status. The vendor reports operational; no fresh independent reachability check confirms it.

Status as of Oct 12, 2026 17:36 UTC

Unknown

Onfido (Entrust): status unknown

As of Oct 12, 2026 17:36 UTC

Product-check coverage is unavailable. Overall service status has not been established.

Reports 24h

0

Last incident

Sep 30, 2026 14:16 UTC

Trend

0/15m

Monitoring

Coverage unavailable

Observed health

Unavailable

Current measurements are not available for a health score.

Evidence strength

No current issue evidence

No current corroborated or observed finding.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for Onfido (Entrust).

1

Incident days

29

No recorded incident

3h

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for Onfido (Entrust). Hover a day for detail.

Sep 13Sep 18Sep 23Sep 28Oct 3Oct 801234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

1

Days with incidents

1 incident

Busiest day

3h

Recorded duration

Report volume

0 reports in last 24H

05:30 PM09:00 PM12:30 AM04:00 AM07:30 AM11:00 AM02:30 PM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

Onfido (Entrust): vendor-reported major incident on September 30 (tracked 3h 0m)

Sep 30, 11:16 AM → Sep 30, 02:16 PM · 3h 0m · high

Onfido (Entrust) reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 3h 0m, from Wed, 30 Sep 2026 11:16:08 GMT to Wed, 30 Sep 2026 14:16:22 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
3h 0m
tracked by PulseWatch

Impact

During the 3-hour disruption, Onfido (Entrust) experienced a high-severity service interruption. This incident was identified through automated monitoring and the vendor's status page. No user-reported data, such as specific issue types or affected regions, was collected for this incident. Therefore, the precise user-visible impact beyond the service disruption itself is not available from user reports.

Incident timeline

  1. Sep 30, 11:16 AM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 30, 11:16 AM

    Status updated: possible issue

  3. Sep 30, 02:16 PM

    PulseWatch closed the incident

Official updates

  1. Sep 30, 11:16 AM

    Onfido (Entrust) reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.

Reliability

Not measured

30-day uptime

n/a

90-day uptime

n/a

Not calculated: Onfido (Entrust) is unknown, so there is no incident history to measure and no uptime figure is shown.

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Community reports

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Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
ResolvedHigh

Onfido (Entrust): the vendor reports a major-impact incident on its own status page. Single origin, not independently confirmed. Users who watch Onfido (Entrust) or have an alert rule on it can be alerted, labelled vendor-reported.

9/30/2026, 11:16:08 AM · 3h 0m

11:16 AM02:16 PM
Detection9/30/2026, 11:16:08 AM · 12d ago

Detected — high severity

Onfido (Entrust): the vendor reports a major-impact incident on its own status page. Single origin, not independently confirmed. Users who watch Onfido (Entrust) or have an alert rule on it can be alerted, labelled vendor-reported.

DetectionPeakStatus updateResolvedCrowd warning

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Signal quality

Live signal

Status
Unknown
Monitoring
The vendor reports operational; no fresh independent reachability check confirms it.
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

onfido.com