Max outage on May 3 — 33-minute disruption
May 3, 10:44 AM → May 3, 11:18 AM · 33 minutes · high
A service disruption affected Max, detected following user reports. The incident lasted 33 minutes and was resolved on May 3, 2026, at 11:18 UTC.
Impact
Users reported issues primarily related to the Max website being down. A total of two user reports were received during the incident, indicating a disruption in service availability. No specific regional impact was recorded for this event.
Top reported issues
- Website down2
Incident timeline
- May 3, 10:44 AM
PulseWatch detected elevated report volume (high severity)
- May 3, 11:00 AM
Peak of 0 reports in 15 minutes (baseline 1.3)
- May 3, 11:18 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 11:18 AM
Website down clustered from 3 sources across 5 signals. Suppressed 4 redundant alerts.