Mailgun outage on May 4 19-minute disruption
May 4, 09:13 PM → May 4, 09:33 PM · 19 minutes · critical
On May 4, 2026, Mailgun experienced a critical service disruption. This incident, which began at approximately 21:13 UTC, was detected through user reports. Service was fully restored at approximately 21:33 UTC.
Impact
Users reported experiencing issues with Mailgun services during the 19-minute disruption. Although specific top issue types and impacted regions were not recorded, the incident was classified as critical due to its impact on service availability. These user reports were instrumental in detecting the outage.
Outage timeline
- May 4, 09:13 PM
PulseWatch detected elevated report volume (critical severity)
- May 4, 09:15 PM
Peak of 0 reports in 15 minutes (baseline 1.0)
- May 4, 09:33 PM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 09:13 PM
Mailgun status page acknowledged the incident.
View official source