JW Player outage on September 25 — 7h 29m disruption
Sep 25, 12:30 AM → Sep 25, 08:00 AM · 7h 29m · medium
An incident affecting JW Player was detected by automated monitoring signals on September 25, 2026, at 00:30 UTC. The incident was identified through the vendor's status page and synthetic probes. Service was fully restored at 08:00 UTC on the same day.
Impact
This incident resulted in a medium-severity disruption to JW Player services for a duration of 7 hours and 29 minutes. The disruption was identified through automated signals, including the vendor's status page. No user-reported data was collected for this incident, and therefore no information regarding specific user-visible features, regions, or issue types is available.
Outage timeline
- Sep 25, 12:30 AM
PulseWatch detected the incident from automated vendor and probe signals (medium severity)
- Sep 25, 12:30 AM
Status updated: possible issue
- Sep 25, 08:00 AM
Signals cleared — incident resolved
Official updates
- Sep 25, 12:30 AM
JW Player status page acknowledged the incident.
View official source