Skip to content
JW Player logo

Streaming

Is JW Player down right now?

NormalOfficial status last polled Sep 28, 2026 09:38 UTCjwplayer.comOfficial status page

Are you on the JW Player team and see something inaccurate? Report it to us. We respond within one business day.

Is JW Player down right now?

No. JW Player has a current operational conclusion. Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).

Status as of Sep 28, 2026 10:38 UTC

Normal

JW Player is operating normally

As of Sep 28, 2026 10:38 UTC

No elevated reports in the last 15 minutes. Baseline 5 reports/hour.

Reports 24h

0

Last incident

Sep 25, 2026 08:00 UTC

Trend

0/15m

Baseline

5/hr

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

No current issue evidence

No current corroborated or observed finding.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for JW Player.

6

Incident days

24

No recorded incident

86h 22m

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for JW Player. Hover a day for detail.

Aug 30Sep 4Sep 9Sep 14Sep 19Sep 2401234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

6

Days with incidents

1 incident

Busiest day

86h 22m

Recorded duration

Report volume

0 reports in last 24H

10:30 AM02:00 PM05:30 PM09:00 PM12:30 AM04:00 AM07:30 AM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

JW Player outage on September 25 — 7h 29m disruption

Sep 25, 12:30 AM → Sep 25, 08:00 AM · 7h 29m · medium

An incident affecting JW Player was detected by automated monitoring signals on September 25, 2026, at 00:30 UTC. The incident was identified through the vendor's status page and synthetic probes. Service was fully restored at 08:00 UTC on the same day.

Peak reports
0
in 15 min
Total reports
0
during outage
Duration
7h 29m
until recovery

Impact

This incident resulted in a medium-severity disruption to JW Player services for a duration of 7 hours and 29 minutes. The disruption was identified through automated signals, including the vendor's status page. No user-reported data was collected for this incident, and therefore no information regarding specific user-visible features, regions, or issue types is available.

Outage timeline

  1. Sep 25, 12:30 AM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 25, 12:30 AM

    Status updated: possible issue

  3. Sep 25, 08:00 AM

    Signals cleared — incident resolved

Official updates

  1. Sep 25, 12:30 AM

    JW Player status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals.

Reliability

Detected by PulseWatch

30-day uptime

86.1%

90-day uptime

95.2%

Calculated from JW Player's detected incidents. Lower than the vendor's own reported SLA? That's the whole point — we measure what users actually experience.

Other streaming services we monitor

Browse all

Community reports

0 comments

Confirm what you're seeing — your report helps others know if it's just them.

500 characters left

Be the first to post a report.

Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
ResolvedMedium

JW Player: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/25/2026, 12:30:23 AM · 7h 29m

12:30 AM08:00 AM
Detection9/25/2026, 12:30:23 AM · 3d ago

Detected — medium severity

JW Player: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

JW Player incident correlated across 1 signal group: official/vendor.

9/5/2026, 4:33:33 AM · 1h 48m

04:33 AM06:21 AM
Detection9/5/2026, 4:33:33 AM · 23d ago

Detected — medium severity

JW Player incident correlated across 1 signal group: official/vendor.

ResolvedMedium

JW Player incident correlated across 1 signal group: official/vendor.

8/29/2026, 5:45:21 AM · 3d 23h

05:45 AM05:03 AM
Detection8/29/2026, 5:45:21 AM · 1mo ago

Detected — medium severity

JW Player incident correlated across 1 signal group: official/vendor.

DetectionPeakStatus updateResolvedCrowd warning

Subscribe to updates

Get an email the moment JW Player enters an incident — and again when it's resolved. No account required.

Free for anyone. Unsubscribe anytime from any email we send.

Signal quality

Live signal

Status
Normal
Monitoring
Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

jwplayer.com