Skip to content
JumpCloud logo

Other

Is JumpCloud down right now?

NormalOfficial status last polled Sep 28, 2026 09:38 UTCjumpcloud.comOfficial status page

Are you on the JumpCloud team and see something inaccurate? Report it to us. We respond within one business day.

Is JumpCloud down right now?

No. JumpCloud has a current operational conclusion. Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).

Status as of Sep 28, 2026 10:22 UTC

Normal

JumpCloud is operating normally

As of Sep 28, 2026 10:22 UTC

No elevated reports in the last 15 minutes. Baseline 5 reports/hour.

Reports 24h

0

Last incident

Sep 25, 2026 20:00 UTC

Trend

0/15m

Baseline

5/hr

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

No current issue evidence

No current corroborated or observed finding.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for JumpCloud.

3

Incident days

27

No recorded incident

9h 6m

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for JumpCloud. Hover a day for detail.

Aug 30Sep 4Sep 9Sep 14Sep 19Sep 2401234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

3

Days with incidents

1 incident

Busiest day

9h 6m

Recorded duration

Report volume

0 reports in last 24H

10:15 AM01:45 PM05:15 PM08:45 PM12:15 AM03:45 AM07:15 AM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

JumpCloud outage on September 25 — 1h 30m disruption

Sep 25, 06:30 PM → Sep 25, 08:00 PM · 1h 30m · medium

A service disruption affected JumpCloud, detected by automated monitoring signals. The incident began on September 25, 2026, at 18:30 UTC and was resolved on the same day at 20:00 UTC.

Peak reports
0
in 15 min
Total reports
0
during outage
Duration
1h 30m
until recovery

Impact

The JumpCloud service experienced a medium-severity disruption lasting approximately 1 hour and 30 minutes. This incident was identified through automated monitoring and the vendor's status page. No user-reported data was collected for this incident, and therefore, no specific affected features, regions, or issue types were recorded from user reports.

Outage timeline

  1. Sep 25, 06:30 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 25, 06:30 PM

    Status updated: possible issue

  3. Sep 25, 08:00 PM

    Signals cleared — incident resolved

Official updates

  1. Sep 25, 06:30 PM

    JumpCloud status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals.

Reliability

Detected by PulseWatch

30-day uptime

98.7%

90-day uptime

99.58%

Calculated from JumpCloud's detected incidents. Lower than the vendor's own reported SLA? That's the whole point — we measure what users actually experience.

Other other services we monitor

Browse all

Community reports

0 comments

Confirm what you're seeing — your report helps others know if it's just them.

500 characters left

Be the first to post a report.

Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
ResolvedMedium

JumpCloud: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

9/25/2026, 6:30:03 PM · 1h 30m

06:30 PM08:00 PM
Detection9/25/2026, 6:30:03 PM · 2d ago

Detected — medium severity

JumpCloud: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedMedium

JumpCloud: the vendor reports a partial disruption on its own status page. Single origin, not independently confirmed; no customer alert is sent until a second independent source agrees.

9/14/2026, 1:51:10 PM · 2h 18m

01:51 PM04:09 PM
Detection9/14/2026, 1:51:10 PM · 13d ago

Detected — medium severity

JumpCloud: the vendor reports a partial disruption on its own status page. Single origin, not independently confirmed; no customer alert is sent until a second independent source agrees.

ResolvedMedium

JumpCloud incident correlated across 1 signal group: official/vendor.

9/3/2026, 6:09:24 AM · 5h 17m

06:09 AM11:27 AM
Detection9/3/2026, 6:09:24 AM · 25d ago

Detected — medium severity

JumpCloud incident correlated across 1 signal group: official/vendor.

DetectionPeakStatus updateResolvedCrowd warning

Subscribe to updates

Get an email the moment JumpCloud enters an incident — and again when it's resolved. No account required.

Free for anyone. Unsubscribe anytime from any email we send.

Signal quality

Live signal

Status
Normal
Monitoring
Fresh official operational result confirmed by a healthy reachability check from the PulseWatch runtime (single region, HTTP reachability only).
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

jumpcloud.com