DocuSign outage on April 29 28-minute disruption
Apr 29, 02:44 AM → Apr 29, 03:13 AM · 28 minutes · high
On April 29, 2026, DocuSign experienced a service disruption. This incident was detected through user reports indicating issues with website accessibility. The service was fully restored at 03:13 UTC.
Impact
Users reported issues accessing the DocuSign website during the incident. These reports primarily indicated a 'Website down' issue type. While no specific regions were predominantly impacted, the disruption was observed by multiple users. The incident was initially identified through these user reports, which were subsequently grouped to form a single incident.
Top reported issues
- Website down2
Incident timeline
- Apr 29, 02:44 AM
PulseWatch detected elevated report volume (high severity)
- Apr 29, 03:00 AM
Peak of 0 reports in 15 minutes (baseline 1.3)
- Apr 29, 03:13 AM
Report volume returned to baseline — incident resolved
Official updates
- Apr 29, 03:13 AM
Website down clustered from 2 sources across 3 signals. Suppressed 2 redundant alerts.