DeepSeek outage on May 5 — 20-minute disruption
May 5, 04:13 PM → May 5, 04:33 PM · 20 minutes · high
DeepSeek experienced a service disruption on May 5, 2026, which was detected through user reports. The incident began at approximately 16:13 UTC and lasted for approximately 20 minutes. Service was fully restored by 16:33 UTC.
Impact
Users may have experienced difficulty accessing DeepSeek services during the incident. The disruption was initially identified through a rise in user reports, with a peak of 8 reports within a 15-minute window. While specific issue types or impacted regions were not recorded, the incident was correlated across official signal groups. We understand the inconvenience this may have caused.
Incident timeline
- May 5, 04:13 PM
PulseWatch detected elevated report volume (high severity)
- May 5, 04:15 PM
Peak of 0 reports in 15 minutes (baseline 1.3)
- May 5, 04:33 PM
Report volume returned to baseline — incident resolved
Official updates
- May 5, 04:13 PM
DeepSeek status page acknowledged the incident.
View official source