Braze outage on September 16 6h 40m disruption
Sep 16, 10:25 AM → Sep 16, 05:05 PM · 6h 40m · high
On September 16, 2026, a high-severity incident affecting the Braze service was detected. The incident began at 10:25 UTC and was resolved at 17:05 UTC on the same day.
Impact
The Braze service experienced a high-severity disruption lasting approximately 6 hours and 40 minutes. This incident was detected through automated monitoring signals, including the vendor's own status page. No user-reported data was collected for this incident, and therefore no specific user-reported features, regions, or issue types were recorded.
Outage timeline
- Sep 16, 10:25 AM
PulseWatch detected the incident from automated vendor and probe signals (high severity)
- Sep 16, 10:25 AM
Status updated: possible issue
- Sep 16, 05:05 PM
Signals cleared — incident resolved
Official updates
- Sep 16, 10:25 AM
Braze status page acknowledged the incident.
View official source