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Is Box down right now?

Vendor-reported issueOfficial status last polled Oct 1, 2026 10:43 UTCbox.comOfficial status page

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Is Box down right now?

Vendor-reported issue. Box: [Medium] Issue with User Engagement Reports Affected scope is described in the vendor notice; service-wide impact is not established. Independent corroboration has not been established.

Status as of Oct 1, 2026 11:39 UTC

Vendor-reported issueVendor-reported issue

Box: vendor reports an issue

As of Oct 1, 2026 11:39 UTC

[Medium] Issue with User Engagement Reports Affected scope is described in the vendor notice; service-wide impact is not established. Independent corroboration has not been established.

No product check is currently qualified to corroborate an incident for this service. Overall service status has not been established.

Reports 24h

0

Last incident

Sep 28, 2026 10:52 UTC

Trend

0/15m

Monitoring

Coverage gap

Observed health

Unknown

No samples qualify for a combined success and latency score.

Evidence strength

Vendor-reported

An official notice is available; independent agreement is unproven.

Evidence describes support for an issue, not its outage probability.

How this score works

100 × successful samples within the latency target ÷ assessed samples. Targets use a historical operation-latency baseline and are heuristic. Server failures count as failed samples; successful responses without a qualified target are shown separately. Only named operations are measured. Vendor statements, report volume, forecasts and incident records do not add score points.

A component issue stays visible even when other operations pass. Forecasts are separate from current health.

30 days incident history

Daily incident severity and duration for Box.

4

Incident days

26

No recorded incident

18h 37m

Recorded duration

No recorded incident — health unknownLow or mediumHigh or critical
Recorded incidents remain visible regardless of current monitoring status. Days without records do not establish historical coverage or healthy service.
Showing available records within the selected range.

30-day outage frequency

Recorded incidents per day and recorded incident duration for Box. Hover a day for detail.

Sep 2Sep 7Sep 12Sep 17Sep 22Sep 2701234

Green baseline markers mean no recorded incident. These records do not establish historical monitoring coverage or verified uptime.

4

Days with incidents

1 incident

Busiest day

18h 37m

Recorded duration

Report volume

0 reports in last 24H

11:30 AM03:00 PM06:30 PM10:00 PM01:30 AM05:00 AM08:30 AM00.511.52baseline 1

Issue types

No data

Top cities

No location data

Top providers

No provider data

Auto-drafted postmortem

Box outage on September 28 A 21-minute disruption

Sep 28, 10:30 AM → Sep 28, 10:52 AM · 21 minutes · high

A high-severity incident affecting Box was detected on September 28, 2026, via automated signals, including the vendor's status page. The incident was resolved after 21 minutes of disruption.

Peak reports
0
in 15 min
Total reports
0
during outage
Duration
21 minutes
until recovery

Impact

During the 21-minute high-severity incident affecting Box, users may have experienced disruptions to the service. This incident was detected through automated monitoring and the vendor's status page. No user-reported data was collected for this incident.

Outage timeline

  1. Sep 28, 10:30 AM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. Sep 28, 10:30 AM

    Status updated: possible issue

  3. Sep 28, 10:52 AM

    Signals cleared — incident resolved

Official updates

  1. Sep 28, 10:30 AM

    Box status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals.

Reliability

Detected by PulseWatch

30-day uptime

97.4%

90-day uptime

99.14%

Calculated from Box's detected incidents. Lower than the vendor's own reported SLA? That's the whole point — we measure what users actually experience.

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Incident timeline

Scrub through detection, peak, status updates, and resolution.

Full history →
Possible issueMedium

Box: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

live

9/30/2026, 6:12:02 PM · 17h 27m

06:12 PM11:39 AM (live)
Detection9/30/2026, 6:12:02 PM · 17h ago

Detected — medium severity

Box: the vendor reports a minor-impact incident on its own status page. Single origin, not independently confirmed. At this stated impact it alerts no one until a second independent source agrees.

ResolvedHigh

Box: the vendor reports a major-impact incident on its own status page. Single origin, not independently confirmed. Users who watch Box or have an alert rule on it can be alerted, labelled vendor-reported.

9/28/2026, 10:30:55 AM · 21 min

10:30 AM10:52 AM
Detection9/28/2026, 10:30:55 AM · 3d ago

Detected — high severity

Box: the vendor reports a major-impact incident on its own status page. Single origin, not independently confirmed. Users who watch Box or have an alert rule on it can be alerted, labelled vendor-reported.

ResolvedMedium

Box incident correlated across 1 signal group: official/vendor.

9/4/2026, 2:39:35 AM · 47 min

02:39 AM03:26 AM
Detection9/4/2026, 2:39:35 AM · 27d ago

Detected — medium severity

Box incident correlated across 1 signal group: official/vendor.

DetectionPeakStatus updateResolvedCrowd warning

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Signal quality

Live signal

Status
Vendor-reported issue
Monitoring
Vendor-reported issue: [Medium] Issue with User Engagement Reports. Affected scope is described in the vendor notice; service-wide impact is not established.
Coverage
Verified against the vendor's own incident history
Reports (24h)
0
Baseline / hour
5
Open threshold
3x

Official site

box.com