Auto-drafted postmortem
SumUp: vendor-reported critical incident on November 7 (tracked 45 minutes)
Nov 7, 01:56 PM → Nov 7, 02:41 PM · 45 minutes · high
SumUp reported a critical-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked this incident for 45 minutes, closing it on 2026-11-07T14:41:27.914Z.
Duration
45 minutes
tracked by PulseWatch
Impact
PulseWatch recorded no user reports for this incident and therefore cannot describe what users experienced. Information about this incident is based solely on SumUp's status page.
Incident timeline
- Nov 7, 01:56 PM
The vendor reported a critical-impact incident on its own status page; PulseWatch began tracking it
- Nov 7, 01:56 PM
Status updated: possible issue
- Nov 7, 02:41 PM
PulseWatch closed the incident
Official updates
- Nov 7, 01:56 PM
SumUp reported the incident on its status page.
View official source