Auto-drafted postmortem
SumUp: vendor-reported major incident on November 3 (tracked 17h 44m)
Nov 3, 10:31 AM → Nov 4, 04:16 AM · 17h 44m · high
SumUp reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked this incident for 17h 44m, closing it on 2026-11-04T04:16:45.055Z.
Duration
17h 44m
tracked by PulseWatch
Impact
PulseWatch recorded no user reports for this incident and therefore cannot describe what users experienced. The incident is known from SumUp's own status page, which declared a major outage.
Incident timeline
- Nov 3, 10:31 AM
The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it
- Nov 3, 10:32 AM
Status updated: possible issue
- Nov 4, 04:16 AM
PulseWatch closed the incident
Official updates
- Nov 3, 10:31 AM
SumUp reported the incident on its status page.
View official source