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BigCommerce

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

BigCommerce: vendor-reported major incident on October 5 (tracked 1h 29m)

Oct 5, 09:00 PM → Oct 5, 10:30 PM · 1h 29m · high

BigCommerce reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked this incident for 1h 29m. PulseWatch closed tracking of this incident at 2026-10-05T22:30:17.812Z.

Duration
1h 29m
tracked by PulseWatch

Impact

PulseWatch recorded no user reports for this incident and therefore cannot describe what users experienced. The incident is known from BigCommerce's own status page.

Incident timeline

  1. Oct 5, 09:00 PM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Oct 5, 09:00 PM

    Status updated: possible issue

  3. Oct 5, 10:30 PM

    PulseWatch closed the incident

Official updates

  1. Oct 5, 09:00 PM

    BigCommerce reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash