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Datto RMM

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Datto RMM: vendor-reported critical incident on October 4 (tracked 1d 7h)

Oct 4, 12:17 PM → Oct 5, 07:51 PM · 1d 7h · high

Datto RMM reported a critical-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked this incident for 1d 7h, closing it on 2026-10-05T19:51:01.884Z.

Duration
1d 7h
tracked by PulseWatch

Impact

PulseWatch recorded no user reports for this incident and therefore cannot describe what users experienced. The incident is known from Datto RMM's own status page.

Incident timeline

  1. Oct 4, 12:17 PM

    The vendor reported a critical-impact incident on its own status page; PulseWatch began tracking it

  2. Oct 4, 12:17 PM

    Status updated: possible issue

  3. Oct 5, 07:51 PM

    PulseWatch closed the incident

Official updates

  1. Oct 4, 12:17 PM

    Datto RMM reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash