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Nextiva

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Nextiva: vendor-reported major incident on October 1 (tracked 8h 59m)

Oct 1, 09:45 PM → Oct 2, 06:45 AM · 8h 59m · high

Nextiva reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 8h 59m, from Thu, 01 Oct 2026 21:45:48 GMT to Fri, 02 Oct 2026 06:45:33 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
8h 59m
tracked by PulseWatch

Impact

This incident was classified as high severity, affecting Nextiva services for a duration of 8 hours and 59 minutes. During this period, the vendor's status page indicated a major-impact incident. No user-report data was collected for this incident, as detection was based solely on automated signals and the vendor's own status page. Therefore, no specific user-reported features, regions, or issue types were recorded.

Incident timeline

  1. Oct 1, 09:45 PM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Oct 1, 09:45 PM

    Status updated: possible issue

  3. Oct 2, 06:45 AM

    PulseWatch closed the incident

Official updates

  1. Oct 1, 09:45 PM

    Nextiva reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash