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Pendo

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Pendo: vendor-reported major incident on October 1 (tracked 1h 34m)

Oct 1, 06:46 AM → Oct 1, 08:20 AM · 1h 34m · high

Pendo reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 1h 34m, from Thu, 01 Oct 2026 06:46:16 GMT to Thu, 01 Oct 2026 08:20:23 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
1h 34m
tracked by PulseWatch

Impact

The Pendo service experienced a high-severity disruption for 1 hour and 34 minutes. During this period, the service may have been unavailable or degraded. No user-reported data was collected for this incident, as it was detected through automated signals.

Incident timeline

  1. Oct 1, 06:46 AM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Oct 1, 06:46 AM

    Status updated: possible issue

  3. Oct 1, 08:20 AM

    PulseWatch closed the incident

Official updates

  1. Oct 1, 06:46 AM

    Pendo reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash