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ShipHero

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

ShipHero: vendor-reported major incident on September 30 (tracked 2h 50m)

Sep 30, 08:35 PM → Sep 30, 11:25 PM · 2h 50m · high

ShipHero reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 2h 50m, from Wed, 30 Sep 2026 20:35:03 GMT to Wed, 30 Sep 2026 23:25:47 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
2h 50m
tracked by PulseWatch

Impact

PulseWatch recorded no user reports for this incident, so it cannot describe what users experienced. The vendor's own status page is the only source PulseWatch has for it.

Incident timeline

  1. Sep 30, 08:35 PM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 30, 08:35 PM

    Status updated: possible issue

  3. Sep 30, 11:25 PM

    PulseWatch closed the incident

Official updates

  1. Sep 30, 08:35 PM

    ShipHero reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: fallback