Buildertrend: vendor-reported major incident on September 30 (tracked 18 minutes)
Sep 30, 01:30 PM → Sep 30, 01:49 PM · 18 minutes · high
Buildertrend reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 18 minutes, from Wed, 30 Sep 2026 13:30:41 GMT to Wed, 30 Sep 2026 13:49:19 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
This high-severity incident resulted in an 18-minute disruption to the Buildertrend service. The disruption was identified through automated monitoring signals, including the vendor's own status page. No user-reported data was collected for this incident, and therefore, no specific user-visible impact, affected regions, or issue types were recorded.
Incident timeline
- Sep 30, 01:30 PM
The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it
- Sep 30, 01:30 PM
Status updated: possible issue
- Sep 30, 01:49 PM
PulseWatch closed the incident
Official updates
- Sep 30, 01:30 PM
Buildertrend reported the incident on its status page.
View official source