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GoTo Webinar

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

GoTo Webinar: vendor-reported major incident on September 29 (tracked 1h 21m)

Sep 29, 03:34 PM → Sep 29, 04:56 PM · 1h 21m · high

GoTo Webinar reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 1h 21m, from Tue, 29 Sep 2026 15:34:40 GMT to Tue, 29 Sep 2026 16:56:13 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
1h 21m
tracked by PulseWatch

Impact

During the 1 hour and 21 minute high-severity disruption to GoTo Webinar, the service experienced an outage. This incident was identified through automated monitoring and the vendor's status page. No user-reported data, such as specific issue types or affected regions, was collected for this incident.

Incident timeline

  1. Sep 29, 03:34 PM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 29, 03:34 PM

    Status updated: possible issue

  3. Sep 29, 04:56 PM

    PulseWatch closed the incident

Official updates

  1. Sep 29, 03:34 PM

    GoTo Webinar reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash