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Lightspeed Commerce

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Lightspeed Commerce: vendor-reported critical incident on September 29 (tracked 1h 29m)

Sep 29, 02:05 AM → Sep 29, 03:35 AM · 1h 29m · high

Lightspeed Commerce reported a critical-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 1h 29m, from Tue, 29 Sep 2026 02:05:36 GMT to Tue, 29 Sep 2026 03:35:22 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
1h 29m
tracked by PulseWatch

Impact

This incident involved a high-severity disruption to Lightspeed Commerce services for a duration of 1 hour and 29 minutes. The disruption was identified through automated monitoring signals, including the vendor's own status page. No user-reported data was collected for this incident.

Incident timeline

  1. Sep 29, 02:05 AM

    The vendor reported a critical-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 29, 02:05 AM

    Status updated: possible issue

  3. Sep 29, 03:35 AM

    PulseWatch closed the incident

Official updates

  1. Sep 29, 02:05 AM

    Lightspeed Commerce reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash