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Redpanda Cloud

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Redpanda Cloud: vendor-reported major incident on September 28 (tracked 2h 56m)

Sep 28, 11:24 PM → Sep 29, 02:21 AM · 2h 56m · high

Redpanda Cloud reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 2h 56m, from Mon, 28 Sep 2026 23:24:45 GMT to Tue, 29 Sep 2026 02:21:03 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
2h 56m
tracked by PulseWatch

Impact

This incident affected Redpanda Cloud for a duration of 2 hours and 56 minutes, from 2026-09-28T23:24:45.141Z to 2026-09-29T02:21:03.884Z. The severity of the incident was classified as high. No user-reported data was collected for this incident, as it was detected through automated signals and the vendor's own status page.

Incident timeline

  1. Sep 28, 11:24 PM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 28, 11:24 PM

    Status updated: possible issue

  3. Sep 29, 02:21 AM

    PulseWatch closed the incident

Official updates

  1. Sep 28, 11:24 PM

    Redpanda Cloud reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash