ActiveCampaign: vendor-reported critical incident on September 28 (tracked 2h 59m)
Sep 28, 04:20 PM → Sep 28, 07:20 PM · 2h 59m · high
ActiveCampaign reported a critical-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 2h 59m, from Mon, 28 Sep 2026 16:20:42 GMT to Mon, 28 Sep 2026 19:20:19 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
During the 2-hour and 59-minute high-severity service disruption, ActiveCampaign's services were affected. This incident was identified through automated monitoring and the vendor's status page. No user-reported data was collected for this incident, and therefore no specific user-reported features, regions, or issue types can be detailed.
Incident timeline
- Sep 28, 04:20 PM
The vendor reported a critical-impact incident on its own status page; PulseWatch began tracking it
- Sep 28, 04:20 PM
Status updated: possible issue
- Sep 28, 07:20 PM
PulseWatch closed the incident
Official updates
- Sep 28, 04:20 PM
ActiveCampaign reported the incident on its status page.
View official source