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Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Qualys: vendor-reported critical incident on September 28 (tracked 3h 25m)

Sep 28, 02:22 PM → Sep 28, 05:47 PM · 3h 25m · high

Qualys reported a critical-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 3h 25m, from Mon, 28 Sep 2026 14:22:31 GMT to Mon, 28 Sep 2026 17:47:39 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
3h 25m
tracked by PulseWatch

Impact

This high-severity incident affected the Qualys service for a duration of 3 hours and 25 minutes. During this period, automated monitoring indicated a disruption to the service. No user-reported data was collected for this incident, and therefore, no specific user-reported features, regions, or issue types can be identified.

Incident timeline

  1. Sep 28, 02:22 PM

    The vendor reported a critical-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 28, 02:22 PM

    Status updated: possible issue

  3. Sep 28, 05:47 PM

    PulseWatch closed the incident

Official updates

  1. Sep 28, 02:22 PM

    Qualys reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash