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Chime

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Chime: vendor-reported critical incident on September 24 (tracked 40 minutes)

Sep 24, 04:30 PM → Sep 24, 05:11 PM · 40 minutes · high

Chime reported a critical-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 40 minutes, from Thu, 24 Sep 2026 16:30:21 GMT to Thu, 24 Sep 2026 17:11:18 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
40 minutes
tracked by PulseWatch

Impact

During the 40-minute high-severity incident affecting the Chime service, users may have experienced disruptions. This incident was identified through automated monitoring and the vendor's status page. No user-reported data was collected for this incident, and therefore, no specific user-reported features, regions, or issue types can be detailed.

Incident timeline

  1. Sep 24, 04:30 PM

    The vendor reported a critical-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 24, 04:30 PM

    Status updated: possible issue

  3. Sep 24, 05:11 PM

    PulseWatch closed the incident

Official updates

  1. Sep 24, 04:30 PM

    Chime reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash