SurveyMonkey: vendor-reported major incident on September 24 (tracked 3h 0m)
Sep 24, 01:01 PM → Sep 24, 04:02 PM · 3h 0m · high
SurveyMonkey reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 3h 0m, from Thu, 24 Sep 2026 13:01:37 GMT to Thu, 24 Sep 2026 16:02:05 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
PulseWatch recorded no user reports for this incident, so it cannot describe what users experienced. The vendor's own status page is the only source PulseWatch has for it.
Incident timeline
- Sep 24, 01:01 PM
The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it
- Sep 24, 01:01 PM
Status updated: possible issue
- Sep 24, 04:02 PM
PulseWatch closed the incident
Official updates
- Sep 24, 01:01 PM
SurveyMonkey reported the incident on its status page.
View official source