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Bandwidth

Reported by the vendor · tracked by PulseWatch

Auto-drafted postmortem

Bandwidth: vendor-reported major incident on September 23 (tracked 4h 29m)

Sep 23, 04:26 PM → Sep 23, 08:56 PM · 4h 29m · high

Bandwidth reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 4h 29m, from Wed, 23 Sep 2026 16:26:11 GMT to Wed, 23 Sep 2026 20:56:04 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.

Duration
4h 29m
tracked by PulseWatch

Impact

A high-severity incident affected the Bandwidth service for a duration of 4 hours and 29 minutes. This disruption was identified through automated monitoring and the vendor's own status page. No user-reported data was collected for this incident, and therefore no information on specific affected features, regions, or issue types is available from user reports.

Incident timeline

  1. Sep 23, 04:26 PM

    The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it

  2. Sep 23, 04:26 PM

    Status updated: possible issue

  3. Sep 23, 08:56 PM

    PulseWatch closed the incident

Official updates

  1. Sep 23, 04:26 PM

    Bandwidth reported the incident on its status page.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the vendor's own status page.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash