GoTo Connect: vendor-reported major incident on September 23 (tracked 2h 56m)
Sep 23, 01:59 PM → Sep 23, 04:55 PM · 2h 56m · high
GoTo Connect reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 2h 56m, from Wed, 23 Sep 2026 13:59:38 GMT to Wed, 23 Sep 2026 16:55:47 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
PulseWatch recorded no user reports for this incident, so it cannot describe what users experienced. The vendor's own status page is the only source PulseWatch has for it.
Incident timeline
- Sep 23, 01:59 PM
The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it
- Sep 23, 01:59 PM
Status updated: possible issue
- Sep 23, 04:55 PM
PulseWatch closed the incident
Official updates
- Sep 23, 01:59 PM
GoTo Connect reported the incident on its status page.
View official source