Smartsheet: vendor-reported major incident on September 21 (tracked 5h 19m)
Sep 21, 11:21 PM → Sep 22, 04:41 AM · 5h 19m · high
Smartsheet reported a major-impact incident on its own status page. PulseWatch followed the vendor's status page and did not independently confirm the incident. PulseWatch tracked the incident for 5h 19m, from Mon, 21 Sep 2026 23:21:51 GMT to Tue, 22 Sep 2026 04:41:49 GMT. That is how long PulseWatch kept the incident open, not a measurement of how long the service was affected.
Impact
PulseWatch recorded no user reports for this incident, so it cannot describe what users experienced. The vendor's own status page is the only source PulseWatch has for it.
Incident timeline
- Sep 21, 11:21 PM
The vendor reported a major-impact incident on its own status page; PulseWatch began tracking it
- Sep 21, 11:21 PM
Status updated: possible issue
- Sep 22, 04:41 AM
PulseWatch closed the incident
Official updates
- Sep 21, 11:21 PM
Smartsheet reported the incident on its status page.
View official source