KnowBe4 outage on September 17 — 18h 48m disruption
Sep 17, 10:51 PM → Sep 18, 05:39 PM · 18h 48m · high
A high-severity outage affecting the KnowBe4 service was detected via automated signals, including the vendor's own status page. The incident began on September 17, 2026, at 22:51 UTC and was resolved on September 18, 2026, at 17:39 UTC.
Impact
This high-severity incident affected the KnowBe4 service for a duration of 18 hours and 48 minutes. During this period, the service experienced significant disruption as indicated by the vendor's status page. No user-reported data was collected for this incident, and therefore, no specific user-visible impact regarding features, regions, or issue types can be detailed from user reports.
Incident timeline
- Sep 17, 10:51 PM
PulseWatch detected the incident from automated vendor and probe signals (high severity)
- Sep 17, 10:51 PM
Status updated: possible issue
- Sep 18, 05:39 PM
Signals cleared — incident resolved
Official updates
- Sep 17, 10:51 PM
KnowBe4 status page acknowledged the incident.
View official source