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Shippo

Tracked by PulseWatch

Auto-drafted postmortem

Shippo outage on September 20 — 2h 15m disruption

Sep 20, 06:55 AM → Sep 20, 09:10 AM · 2h 15m · high

A high-severity disruption was detected for the Shippo service. The incident began on September 20, 2026, at 06:55 UTC and was resolved by 09:10 UTC on the same day, lasting approximately 2 hours and 15 minutes.

Duration
2h 15m
tracked by PulseWatch

Impact

The Shippo service experienced a high-severity disruption lasting approximately 2 hours and 15 minutes. During this period, the service was impacted, which could have affected operations relying on Shippo. No user-report data was collected for this incident, therefore specific user-reported impacts, affected regions, or issue types were not recorded.

Incident timeline

  1. Sep 20, 06:55 AM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. Sep 20, 06:55 AM

    Status updated: possible issue

  3. Sep 20, 09:10 AM

    Signals cleared — incident resolved

Official updates

  1. Sep 20, 06:55 AM

    Shippo status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash