HeyGen outage on September 19 — 6h 45m disruption
Sep 19, 12:16 AM → Sep 19, 07:01 AM · 6h 45m · medium
A service disruption affected HeyGen, beginning on September 19, 2026, at 00:16 UTC. The incident was resolved on September 19, 2026, at 07:01 UTC.
Impact
During the 6-hour and 45-minute disruption, HeyGen experienced a medium-severity incident. This incident was detected through automated signals, including the vendor's own status page and synthetic probes. No user-reported data was collected for this incident, and therefore no specific user-visible impact, affected regions, or issue types could be determined from user reports.
Incident timeline
- Sep 19, 12:16 AM
PulseWatch detected the incident from automated vendor and probe signals (medium severity)
- Sep 19, 12:16 AM
Status updated: possible issue
- Sep 19, 07:01 AM
Signals cleared — incident resolved
Official updates
- Sep 19, 12:16 AM
HeyGen status page acknowledged the incident.
View official source