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Auto-drafted postmortem

Infobip outage on September 19 — 2h 19m disruption

Sep 19, 01:54 PM → Sep 19, 04:14 PM · 2h 19m · medium

An incident affecting Infobip services was detected by automated monitoring systems, including the vendor's own status page. The disruption began at 2026-09-19T13:54:59.299Z and was resolved at 2026-09-19T16:14:17.395Z.

Duration
2h 19m
tracked by PulseWatch

Impact

This incident affected Infobip services for a duration of 2 hours and 19 minutes, from 2026-09-19T13:54:59.299Z to 2026-09-19T16:14:17.395Z. The severity of the disruption was classified as medium. This incident was detected through automated signals, and no user-reported data was collected.

Incident timeline

  1. Sep 19, 01:54 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 19, 01:54 PM

    Status updated: possible issue

  3. Sep 19, 04:14 PM

    Signals cleared — incident resolved

Official updates

  1. Sep 19, 01:54 PM

    Infobip status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash