BigCommerce outage on September 20 — 1h 3m disruption
Sep 20, 08:50 AM → Sep 20, 09:54 AM · 1h 3m · medium
A service disruption affected BigCommerce. The incident was detected by automated monitoring systems. The disruption lasted 1 hour and 3 minutes, from 08:50 UTC to 09:54 UTC on September 20, 2026, and was subsequently resolved.
Impact
During the 1 hour and 3 minute disruption, BigCommerce experienced a medium-severity incident. This incident was detected through automated signals, including the vendor's own status page and synthetic probes. No user reports were collected for this incident, and therefore no data on affected regions or specific issue types is available.
Incident timeline
- Sep 20, 08:50 AM
PulseWatch detected the incident from automated vendor and probe signals (medium severity)
- Sep 20, 08:50 AM
Status updated: possible issue
- Sep 20, 09:54 AM
Signals cleared — incident resolved
Official updates
- Sep 20, 08:50 AM
BigCommerce status page acknowledged the incident.
View official source