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dLocal

Tracked by PulseWatch

Auto-drafted postmortem

dLocal outage on September 20 — 4h 54m disruption

Sep 20, 08:02 AM → Sep 20, 12:56 PM · 4h 54m · medium

A service disruption affected dLocal, detected through automated monitoring signals. The incident began on September 20, 2026, at 08:02 UTC and was resolved on September 20, 2026, at 12:56 UTC.

Duration
4h 54m
tracked by PulseWatch

Impact

The dLocal service experienced a medium-severity disruption lasting 4 hours and 54 minutes. This incident was identified through automated monitoring and the vendor's own status page. No user-reported data was collected for this incident, as detection was based solely on automated signals.

Incident timeline

  1. Sep 20, 08:02 AM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 20, 08:02 AM

    Status updated: possible issue

  3. Sep 20, 10:41 AM

    Status updated: major issue

  4. Sep 20, 10:51 AM

    Status updated: possible issue

  5. Sep 20, 12:56 PM

    Signals cleared — incident resolved

Official updates

  1. Sep 20, 08:02 AM

    dLocal status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash