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Rapid7

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Auto-drafted postmortem

Rapid7 outage on September 20 2h 19m disruption

Sep 20, 12:46 PM → Sep 20, 03:05 PM · 2h 19m · medium

A service disruption affecting Rapid7 was detected by automated monitoring signals. The incident began on September 20, 2026, at 12:46 UTC and was resolved on September 20, 2026, at 15:05 UTC, lasting 2 hours and 19 minutes.

Duration
2h 19m
tracked by PulseWatch

Impact

During the 2-hour and 19-minute disruption, Rapid7 experienced a medium-severity incident. This incident was identified through automated signals, including the vendor's own status page and synthetic probes. No user-reported data was collected for this incident, and therefore no information regarding affected features, regions, or specific issue types from user reports is available. The impact was assessed based on the duration and severity indicated by automated monitoring.

Incident timeline

  1. Sep 20, 12:46 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. Sep 20, 12:46 PM

    Status updated: possible issue

  3. Sep 20, 03:05 PM

    Signals cleared — incident resolved

Official updates

  1. Sep 20, 12:46 PM

    Rapid7 status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash