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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 3 — 102d 18h disruption

May 3, 12:14 PM → Aug 14, 07:00 AM · 102d 18h · high

A high-severity service disruption affected OpenAI, detected through automated monitoring signals. The incident began on May 3, 2026, and was resolved on August 14, 2026.

Duration
102d 18h
tracked by PulseWatch

Impact

During the 102-day and 18-hour period, OpenAI experienced a high-severity disruption. This incident was identified via automated signals, including the vendor's status page and synthetic probes. No user-reported data was collected or recorded for this specific incident. Therefore, no information regarding specific affected features, regions, or issue types from user reports is available.

Incident timeline

  1. May 3, 12:14 PM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. May 3, 12:43 PM

    Status updated: major issue

  3. May 3, 12:48 PM

    Status updated: possible issue

  4. May 3, 12:53 PM

    Status updated: major issue

  5. May 3, 01:03 PM

    Status updated: possible issue

  6. May 3, 01:08 PM

    Status updated: major issue

  7. May 3, 01:18 PM

    Status updated: possible issue

  8. May 3, 01:23 PM

    Status updated: major issue

  9. May 3, 01:33 PM

    Status updated: possible issue

  10. May 3, 01:38 PM

    Status updated: major issue

  11. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 3, 12:14 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 18 signals. Suppressed 17 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash