ChatGPT outage on May 2 103d 20h disruption
May 2, 10:45 AM → Aug 14, 07:00 AM · 103d 20h · high
On May 2, 2026, an outage affecting ChatGPT was detected due to an elevated volume of user reports. This incident was classified as high severity. The service disruption was resolved on August 14, 2026.
Impact
Users experienced significant disruption to ChatGPT functionality, primarily reporting slow or unresponsive service. A total of 133 user reports were received during the incident, with 112 specifically citing slow or unresponsive behavior. Additionally, 18 reports indicated issues with the AI API, and 3 reports mentioned general API issues. No specific regional impacts were recorded during this period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 10:45 AM
PulseWatch detected elevated report volume (high severity)
- May 2, 11:13 AM
Status updated: major issue
- May 2, 11:18 AM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 10:45 AM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.