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ChatGPT

Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 2 — 103d 19h disruption

May 2, 11:14 AM → Aug 14, 07:00 AM · 103d 19h · high

On May 2, 2026, an incident affecting ChatGPT was detected due to an elevated volume of user reports. The service experienced a high-severity disruption for approximately 103 days and 19 hours. The incident was resolved on August 14, 2026.

Peak reports
11
in 15 min
Total reports
133
during the incident
Duration
103d 19h
tracked by PulseWatch

Impact

Users reported a total of 133 incidents during the disruption, with a peak of 11 reports within a 15-minute period. The most frequently reported issues included slow or unresponsive service, accounting for 112 reports. Additionally, users reported 18 instances of AI API issues and 3 instances of general API issues. No specific regional impact was recorded during this period.

Top reported issues

  • Slow / unresponsive112
  • AI API issues18
  • API issues3

Incident timeline

  1. May 2, 11:14 AM

    PulseWatch detected elevated report volume (high severity)

  2. May 2, 11:23 AM

    Status updated: major issue

  3. May 2, 11:33 AM

    Status updated: possible issue

  4. May 2, 11:38 AM

    Status updated: major issue

  5. May 2, 11:48 AM

    Status updated: possible issue

  6. May 2, 11:53 AM

    Status updated: major issue

  7. May 2, 12:08 PM

    Status updated: possible issue

  8. May 2, 12:13 PM

    Status updated: major issue

  9. Aug 14, 07:00 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 2, 11:14 AM

    ChatGPT status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Website down clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash