ChatGPT outage on May 2 — 103d 18h disruption
May 2, 12:01 PM → Aug 14, 07:00 AM · 103d 18h · medium
An incident affecting ChatGPT was detected on May 2, 2026, due to an elevated volume of user reports. The service experienced a period of disruption. The incident was resolved on August 14, 2026.
Impact
Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. A significant number of reports also indicated problems with AI API functionality, with a smaller number of general API issues. No specific regional impact was recorded during this incident. The disruption was identified through an elevated volume of user reports.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 12:01 PM
PulseWatch detected elevated report volume (medium severity)
- May 2, 12:23 PM
Status updated: possible issue
- May 2, 12:28 PM
Status updated: major issue
- May 2, 12:38 PM
Status updated: possible issue
- May 2, 12:43 PM
Status updated: major issue
- May 2, 12:53 PM
Status updated: possible issue
- May 2, 12:58 PM
Status updated: major issue
- May 2, 01:08 PM
Status updated: possible issue
- May 2, 01:13 PM
Status updated: major issue
- May 2, 01:23 PM
Status updated: possible issue
- May 2, 01:28 PM
Status updated: major issue
- May 2, 01:38 PM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 12:01 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.