ChatGPT outage on May 3 — 102d 17h disruption
May 3, 01:00 PM → Aug 14, 07:00 AM · 102d 17h · medium
On May 3, 2026, ChatGPT experienced a service disruption. This incident was detected due to an elevated volume of user reports. The service disruption was resolved on August 14, 2026.
Impact
During the incident, users reported various issues with ChatGPT. The most frequently reported problems included slow or unresponsive service, accounting for 112 reports. Additionally, 18 reports cited AI API issues, and 3 reports mentioned general API issues. A total of 133 user reports were received during the incident, with a peak of 14 reports within a 15-minute period. No specific top impacted regions were recorded.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 3, 01:00 PM
PulseWatch detected elevated report volume (medium severity)
- May 3, 01:23 PM
Status updated: possible issue
- May 3, 01:28 PM
Status updated: major issue
- May 3, 01:38 PM
Status updated: possible issue
- May 3, 01:43 PM
Status updated: major issue
- May 3, 01:53 PM
Status updated: possible issue
- May 3, 01:58 PM
Status updated: major issue
- May 3, 02:08 PM
Status updated: possible issue
- May 3, 02:13 PM
Status updated: major issue
- May 3, 02:23 PM
Status updated: possible issue
- May 3, 02:28 PM
Status updated: major issue
- May 3, 02:38 PM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 01:00 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.